Terms and Conditions lbk8 — Complete Guidelines for All Members

In this Terms and Conditions document, the following words and phrases carry the meanings stated unless the context requires otherwise:

• "lbk8" or "Platform" refers to the website, mobile app, and all services operated under the lbk8.pro domain.
• "Member" or "User" refers to any individual who has registered an account at lbk8 and is using the platform's services.
• "Account" refers to a user profile officially registered at lbk8, complete with a unique ID and the member's personal information.
• "Funds" refers to funds held in a member's lbk8 account, including real money and bonus credits.
• "Bonus" refers to free credits, matched funds, or any financial incentive granted by lbk8 to members.
• "KYC" (Know Your Customer) refers to the identity verification process carried out by lbk8 as part of regulatory compliance.
• "Wagering Requirements" refers to the number of times a specified amount must be wagered before a withdrawal can be made.

2.1 General Eligibility Requirements

To register and use lbk8 services, you must meet all of the following eligibility requirements without exception:

• You must be at least 18 years old on the date of registration.
• You must be an individual registering in your own name — registration on behalf of another person is not permitted.
• You must not be on any list of individuals prohibited from using online gambling services under the laws of your country.
• You must have valid legal capacity to enter into a binding agreement.

2.2 Registration Process

Upon registration, you agree to provide accurate, complete, and current information. lbk8 conducts a KYC process that may require you to submit identity verification documents such as a national ID or passport upon request. Failure to provide the required documents may result in account suspension or closure.

2.3 One Account Per Individual

Each individual is permitted only one active account on lbk8. Registering multiple accounts under the same individual — even using different names, email addresses, or phone numbers — is a serious breach of these terms and may result in the closure of all associated accounts and forfeiture of any funds or wins.

3.1 Account Security Responsibilities

You are fully responsible for all activities that occur within your lbk8 account. lbk8 recommends that you use a strong and unique password, and never share your login credentials with anyone — including trusted family members.

• Enable two-factor authentication (2FA) for an added layer of security.
• Do not log in from public devices or unprotected public WiFi networks.
• Notify lbk8 support immediately if you suspect your account has been accessed without authorisation.

3.2 Updating Account Information

It is your responsibility to ensure that the personal information in your lbk8 account — including phone number, email address, and banking details — is always up to date and accurate. Outdated information may cause delays in withdrawal processing.

4.1 Deposit Limits and Methods

Lbk8 supports multiple deposit methods including FPX, Touch 'n Go eWallet, DuitNow QR, direct bank transfer, and cryptocurrency. All deposits must use a payment method registered under the same member's name — third-party deposits are not accepted.

4.2 Withdrawal Requirements

Withdrawals are processed only to the same payment method used for the deposit, or to a bank account held in the same member's name. lbk8 reserves the right to request additional identity verification before processing any withdrawal request. Withdrawals involving bonuses are subject to the wagering requirements specified in the relevant promotion.

Lbk8 is not responsible for any delays caused by third-party banking systems, public holidays, or additional verification requirements arising from exceptional circumstances.

5.1 General Bonus Terms

All bonuses and promotions offered by lbk8 are subject to specific wagering requirements, which are clearly stated in each respective promotional offer. Failure to meet the wagering requirements within the specified period will result in the cancellation of the relevant bonus.

• The welcome bonus may only be claimed once per new member.
• Bonuses cannot be transferred between accounts or converted directly into cash.
• Wagering with bonus funds does not count toward wagering requirements if the selected odds are too low, as per the minimum threshold set in the relevant promotion terms.
• Lbk8 reserves the right to void bonuses if there is any sign of abuse or system manipulation.

5.2 lbk8 Rights Relating to Promotions

Lbk8 reserves the right to modify, suspend, or terminate any promotion or bonus at any time without prior notice. lbk8's decisions regarding the approval or rejection of bonus claims are final. Any action suspected of attempting to manipulate the promotions system will result in the immediate suspension of the account in question.

All games available on the lbk8 platform are operated using a Random Number Generator (RNG) that has been certified by an independent auditing body, ensuring every game result is entirely random and free from any external influence.

6.1 Game Outcomes

All game results on lbk8 are final. In the event of a dispute regarding a game result, lbk8 will review the relevant system logs and technical records. The outcome following such a review is final and may not be disputed further.

6.2 Technical Disruptions

In the event of a technical disruption during a game session — including internet disconnection on the member's end — lbk8 will resolve the round in question based on available server records. If a game cannot be completed due to a disruption on lbk8's end, the relevant bet will be fully refunded to the member.

Lbk8 members are strictly prohibited from engaging in the following activities while using the platform:

• Registering or using multiple accounts in any manner.
• Using automated software, bots, or scripts to play or access the platform.
• Colluding with other members to manipulate game outcomes or exploit the bonus system.
• Using illegally obtained funds or engaging in any money laundering activity through the lbk8 platform.
• Threatening, harassing, or behaving inappropriately towards other members or lbk8 staff.
• Attempting to access or interfere with lbk8's technical systems without authorisation.

8.1 Closure by Member

You may close your lbk8 account at any time by contacting our customer support team. Before closure, please ensure you have withdrawn all funds remaining in your account. Any unclaimed funds within 12 months of account closure will be considered forfeited in accordance with the applicable policy.

8.2 Closure by lbk8

Lbk8 reserves the right to close, temporarily suspend, or restrict any member's account for the following reasons:

• Violation of any term within this document.
• Activities suspected of fraud or money laundering.
• Failure to complete the KYC procedure within the specified timeframe.
• Requests from authorities or law enforcement bodies.
• Platform technical or security requirements.

Lbk8 is not liable for any loss, damage, or disruption experienced by members as a result of the following:

• Technical disruptions beyond lbk8's control, including third-party internet infrastructure failures.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Gambling outcomes or losses incurred while playing on the lbk8 platform.
• Information or content provided by third parties through the lbk8 platform.

Under no circumstances shall lbk8's maximum liability to any member exceed the actual amount of funds held in that member's account at the time of the incident.

Lbk8 is fully committed to promoting responsible gaming. Our platform provides a range of self-control tools that you can activate at any time from the account settings section:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your budget.
• Loss Limit: Set the maximum loss amount you are willing to accept within a given period.
• Self-Timeout: Freeze your account for a set period ranging from 24 hours to several months.
• Self-Exclusion: Permanently close your account if you need a longer break.

If you are concerned about your gambling habits or those of someone you know, we encourage you to seek professional help. Visit the Responsible Gambling us for more information on support resources available in Malaysia.

Lbk8 reserves the right to modify, add, or remove any section of these Terms and Conditions at any time. Significant changes will be communicated to members via registered email or in-platform notification at least 7 days before taking effect, except in urgent circumstances requiring immediate changes.

Continued use of the lbk8 platform after any amendments take effect constitutes your acceptance of the updated terms. It is your responsibility to review this document periodically to ensure you remain informed of the latest terms governing your use of the lbk8 platform.

If you have any questions, concerns, or require further clarification regarding these lbk8 Terms and Conditions, please contact our team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly within the lbk8 platform.
• Support Email: [email protected] (response within 24 hours)
• FAQ Page: Visit the FAQ us for answers to frequently asked questions.

The official languages of communication for lbk8 are Malay and English. In the event of any discrepancy between translated versions, the Malay version shall prevail as the authoritative reference.